our workshop

 The backbone of our business is our workshop. 

 We service most makes and models of bicycles including kids, road, mountain, & e-Bikes.  

 We take tremendous pride in the work we do and we stand behind the quality of our workmanship. 

 Below you'll find more detailed information about the various services we offer. For e-Bikes, add $30 to the service cost.

 BASIC SERVICE $69

- Check and tighten all bolts including crankset

- Check and tighten headset

- Check and tighten seat post and saddle

- Check and tighten wheel nuts, quick release and cones

- Check spokes and true minor buckles (on bike)

- Check and adjust gears

- Check and adjust brakes

- Drive-train wear checked

- Lubricate chain

- Frame wiped down

- Check tyre condition and inflate tyres

- Secure accessories (if fitted)

- Test ride

 NB: Please wash your bike before dropping it in for the basic service, otherwise an extra (cleaning) charge may apply.   

 STANDARD SERVICE $159

Basic Service, plus;

- Degrease and wash entire bike, wheels, and drivetrain

- Bottom bracket removed, cleaned and re-fitted

- Headset removed, cleaned and re-fitted

- Wheels trued (in stand)

- Lubricate cables (internally routed cables add $20)

- Brake surfaces cleaned and pads de-glazed

 PREMIUM SERVICE $299

Standard Service, plus;

- Bike stripped to bare frame

- All parts degreased, cleaned and lubricated

- Hubs overhauled

- Headset overhauled

- New cables

- Bottom Bracket overhauled

- Brakes bled if necessary

- Rotors cleaned and straightened

 ULTIMATE SERVICE $699

Premium Service, plus;

- Factory fork & shock service

NB: Service pricing excludes the cost of any replacement parts. A quote will be provided prior to the commencement of any works.

 Big Mountain is a Bosch e-Bike Systems Service Centre. 

 Have your Bosch (or Shimano) powered e-Bike serviced by our trained technicians using our specialist diagnostics tooling and software.