our workshop
Service Schedule
Basic Service $69
- Check and tighten all bolts including crank
- Check brake pad wear and adjust callipers
- Adjust gears
- Drivetrain wear checked
- Lubricate chain and gear cables
- Check spokes and true minor buckles (wheel stays on bike)
- Headset adjusted
- Frame wiped down
- Tyres inflated
- Road test
Standard Service $159
Basic Service, plus;
- Bike cleaned/washed
- Wheels removed and trued (in stand)
- Brake surfaces cleaned
- Brake pads de-glazed
- Road test
Premium Service $299
Standard Service, plus;
- Bike stripped to bare frame
- All parts degreased, cleaned and lubricated
- Headset overhauled
- Bottom Bracket overhauled
- New gear cables
- Brakes bled if necessary
- Rotors cleaned and straightened
- Road test
Ultimate Service $699
Premium Service, plus;
- Suspension service
- Suspension tune
- Road Test
NB: Add $30 for e-Bikes. Pricing excludes cost of replacement parts.
Suspension Sales, Service & Support
We also service mountain bike suspension in house.
e-Bike Systems Service Centre
Big Mountain is an e-Bike Systems Service Centre.
The e-Bike stimulates our mobility and is one of the most agile, comfortable and simply smartest vehicles of our time. With positive impact on our health, environment, and society. The modern components and the freedom in design represent the foundation for a diverse choice from the bike manufacturers - regardless if it is a mountain bike, trekking, city, or a touring bike.
Have your Bosch or Shimano powered e-Bike serviced by us using our specialist diagnostics tool and software.
yt industries service center
Big Mountain are the Brisbane Service Center for YT Industries.
If you live in Brisbane and are considering purchasing a YT you can have your bike shipped to us and we'll assemble it for you correctly and as per YT's specifications. When you come to collect your bike we can run through a bike fit and the suspension tune for you also.
And even after delivery, we can continue to work with you on fine tuning your set up thereby ensuring you gain the maximum benefit and enjoyment from your new YT mountain bike.
We're also here to assist you with after sales support, whether it be servicing your bike to keep it performing at an optimal level, and/or with any warranty issues that may arise.
Rest assured that when purchasing a YT that you have the support of a real "bricks and mortar" mountain bike shop located in Brisbane.