The backbone of our business is our workshop.
We service most makes and models of bicycles including kids, road, mountain, & e-Bikes.
We take tremendous pride in the work we do and we stand behind the quality of our workmanship.
Below you'll find more detailed information about the types of servicing we offer.
Need to book a bicycle service or repair?
Servicing many models of forks, shocks & dropper posts.
Looking to get the most out of your suspension? Talk to us about a tune specific to your riding style, or high performance upgrade for your fork or shock.
Unsure of the service schedule for your fork, shock or dropper post? See us for the manufacturer's recommendations.
Need to book a suspension service, tune, or high performance upgrade?
Big Mountain is a Bosch e-Bike Systems Service Centre.
The e-Bike stimulates our mobility and is one of the most agile, comfortable and simply smartest vehicles of our time. With positive impact on our health, environment, and society. The modern components and the freedom in design represent the foundation for a diverse choice from the bike manufacturers - regardless if it is a mountain bike, trekking, city, or a touring bike.
Have your Bosch (or Shimano) powered e-Bike serviced by us using our specialist diagnostics tool and software.
Need to book an e-Bike service or repair?
NB: Pricing excludes cost of replacement parts.
- Check and tighten all bolts including crank
- Check brake pad wear and adjust callipers
- Adjust gears
- Drivetrain wear checked
- Lubricate chain and gear cables
- Check spokes and true minor buckles (wheel stays on bike)
- Headset adjusted
- Frame wiped down
- Tyres inflated
- Road test
NB: Please clean your bike before dropping it in for the basic service, otherwise an additional workshop (cleaning) charge will apply.
Basic Service, plus;
- Bike washed
- Wheels removed and trued (in stand)
- Brake surfaces cleaned
- Brake pads de-glazed
- Road test
Standard Service, plus;
- Bike stripped to bare frame
- All parts degreased, cleaned and lubricated
- Headset overhauled
- Bottom Bracket overhauled
- New gear cable
- Brakes bled if necessary
- Rotors cleaned and straightened
- Road test
Pair with a fork & shock service for the "Ultimate" service, including free* pick up & delivery, just $699.
* Conditions apply.
Servicing DVO, Fox, Marzocchi, & Rockshox suspension.
Complete overhaul of the fork; including air spring, damper & fork lowers. Install new seals & O-rings. Fresh lubricants & fluids.
Complete overhaul of the shock; including air spring & damper. Install new seals & O-rings. Fresh lubricants & fluids.
Service requirements can vary depending on the make & model of dropper post. Contact us for a quote.
NB: Please remove your suspension from your bike for servicing, otherwise an additional workshop (removal & re-installation) charge will apply. We will waive this workshop charge however if the suspension service is paired with a mountain bike service also.