about us

At Big Mountain, we've adopted a modern approach towards bicycle retail based on our many years of experience in the bicycle industry…


The core of our business is our workshop, servicing most makes and models. We also service mountain bike suspension in house in our purpose-built, Shock Therapy suspension workshop. 

Bosch e-Bike Systems Service Centre - have your Bosch powered e-Bike serviced by us using our specialist diagnostics tool and software.  


If you’re in the market for a new mountain bike, then you can expect to receive expert advice from actual mountain bikers. And long after delivery, we're available to assist you with ongoing support and advice so that your Big Mountain experience is a satisfying and pleasing one.


Big Mountain is also an accredited Australian tourism business. We seek out the very best single-track and combine that with unique experiences, great food, and accommodation, in a well-organised, small-group excursion led by professional guides.

And, our accredited instructors can offer a mountain bike skills short course, comprehensive long course, or we can structure lessons to meet your specific needs.

We pride ourselves on providing our customers with a premium product and level of service to match. Come and see us and experience the Big Mountain difference for yourself.

Got a question?

Our staff all ride mountain bikes. And they have the desire, knowledge, and expertise to assist you.